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What is the Internet of Things and How Can it Affect My Business?

What is the Internet of Things and How Can it Affect My Business?

Do you know how the countless Internet-connected devices entering the workplace will affect your business’s infrastructure and security?

“The Internet of Things” describes an environment where many or most devices around you are connected to the Internet 24/7. Doorbells, light bulbs, refrigerators, thermostats, “Alexa”-type assistants, security cameras, and temperature sensors are all part of the impending explosion of “smart” devices that your employees or even customers may try to connect to your network.

According to HAX Hardware Trends, 2018 will see a multitude of changes in how we approach the Internet of Things, as well as how businesses manage it for their networks.

Here are some of the most important predictions for where the Internet of Things (IoT) is heading, as per a HAX Hardware Trends Report.

Consumers are Getting Conversational
Hardware providers are rapidly innovating, with both large and small competitors rolling out new voice-activated or live chat-based solution that incorporate “Alexa”- and “Siri”-type conversational interfaces into everything the consumer touches, sees and hears. As a result, your customers and employees will increasingly expect to be able to interact with your company’s systems through simple “Q&A” instead of “point and click”. Live website chat has become commonplace and expected for all corporate websites (Agilitec is rolling out such a solution for our newly revamped website soon). Some companies have begun to experiment with “chatbots”, artificial intelligence solutions that automatically respond to inbound phone and chat-based queries and allow users to gather information and transact business 24/7.

Health Technology Makes Progress
Forbes describes the incoming healthcare technology as P4 Medicine, which stands for Predictive, Preventive, Personalized, and Participatory. The IoT devices of the future will be able to predict future health conditions, diagnose issues, and proactively treat them before health problems reach a peak. It’s kind of like monitoring your business’s network for future hardware failure symptoms before they become issues. By looking at data collected by healthcare devices, conditions can be proactively treated.

Industry-specific Solutions Will Drive Greater Growth
Small businesses and large enterprises can use the Internet of Things to make progress by taking advantage of industry-specific IoT solutions. Some examples of industries that could be affected by the Internet of Things include food and beverage, legal, financial services, logistics, agriculture, and retail--all of which could benefit greatly from technologies like internet-connected temperature and location sensors, intelligent character and image recognition, and workflow automation. IoT technologies can help your business put together better workflows and streamline operations.

Is your business ready for the Internet of Things? Agilitec IT can help. To learn more, reach out to us at (702) 720-1700.

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